Pre-Order & Order Policy

Pre-Order Policy

Release dates are subject to change due to errors or delays in regards to publishing, distribution and/or other unforeseen circumstances.

As of recent, certain items such as Pokémon sealed products have been released in 'waves', and we cannot guarantee your order to be available on the initial release date/first wave. The earlier you Pre-Order, the better chance you have to get your product closer to release.

Cancellation of all Pre-Orders & special orders/requests will incur a 10% processing fee for the cancelled items. 

All orders containing Pre-Order products will be held until the release/arrival of all items in that order.

Order Policy

All orders are subject to product availability. If an item is out of stock/over sold when your order is placed, we will contact you promptly and remove the item from your order.

We reserve the right to adjust the quantities of products ordered. Cases may vary and you will be notified of any changes made to your order. Examples of this are (but are not limited to) buyouts, orders suspected for resale purposes and orders involving high-demand products.

Your order will be held for at least 30 days after processing.

We reserve the right to cancel and refund an order for any reason